Privacy Policy

    Effective Date: 12/11/2024
    Last Updated: 08/18/2026

    CSC Beyond (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way, including through SMS/text messaging.

    1. Information We Collect

    We may collect the following types of information:

    a. Personal Information

    • Name
    • Email address
    • Phone number
    • Company name
    • Job title
    • Billing and payment information

    b. Technical Information

    • IP address
    • Browser type and version
    • Device identifiers
    • Operating system
    • Usage data (pages visited, time on site, etc.)

    c. Other Data

    • Information you provide via contact forms, support chats, or during onboarding
    • SMS opt-in data, messaging preferences, and consent information, including the date, time, and web page URL at which consent was granted

    2. How We Use Your Information

    We use the information we collect to:

    • Provide and manage our IT services and support
    • Respond to inquiries and provide customer service
    • Process payments and billing
    • Improve our website and services
    • Send newsletters, promotions, or service updates (with opt-out options)
    • Send SMS/text messages related to services or campaigns you opt into
    • Maintain records of consent and opt-out requests as required by law and mobile carrier requirements
    • Comply with legal obligations

    3. SMS/Text Messaging & Consent

    By opting into our SMS campaigns, you consent to receive text messages from us related to the services or campaigns you subscribed to. Consent to receive text messages is not a condition of purchasing any goods or services.

    • Message frequency: Message frequency varies.
    • Cost: Message and data rates may apply. CSC Beyond does not charge for these messages; your mobile carrier’s standard rates apply.
    • Opt out: You may cancel at any time by replying STOP to any message. You will receive one confirmation message and will not receive further messages unless you opt in again.
    • Help: Reply HELP to any message, or contact us using the details in Section 11.
    • Carriers: Carriers are not liable for delayed or undelivered messages.

    We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You may opt out of receiving text messages at any time by replying STOP.

    4. Sharing Your Information

    We do not sell, rent, or trade your personal data. We may share your data with:

    • Trusted service providers under confidentiality agreements, solely to perform services on our behalf
    • Messaging platforms and vendors for delivering SMS messages (as outlined above)
    • Legal authorities, if required by law or to protect our rights

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure.

    6. Data Retention

    We retain your data only as long as necessary for the purposes stated in this policy or as required by law. Opt-out records are retained indefinitely so that we can continue to honor your request.

    7. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access the personal data we hold about you
    • Correct inaccurate or incomplete data
    • Request deletion of your data
    • Object to processing or request data portability
    • Withdraw consent at any time (where applicable)

    To exercise any of these rights, please contact us using the details in Section 11.

    8. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your browsing experience, analyze usage, and deliver personalized content. You can control cookie settings through your browser.

    9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted at the top.

    11. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    CSC Beyond
    8601 Six Forks Road, Suite 400
    Raleigh, NC 27615
    Email: [email protected]
    Phone: +1-919-324-6505
    Website: https://cschq.com/

    See also our Terms & Conditions.