Privacy Policy

    Effective Date: 12/11/2024
     Last Updated: 6/9/2025

    CSC Beyond (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way, including through SMS/text messaging.

    1. Information We Collect

    We may collect the following types of information:

    a. Personal Information

    • Name

       

    • Email address

       

    • Phone number

       

    • Company name

       

    • Job title

       

    • Billing and payment information

       

    b. Technical Information

    • IP address

       

    • Browser type and version

       

    • Device identifiers

       

    • Operating system

       

    • Usage data (pages visited, time on site, etc.)

       

    c. Other Data

    • Information you provide via contact forms, support chats, or during onboarding

       

    • SMS opt-in data, messaging preferences, and consent information

       

    2. How We Use Your Information

    We use the information we collect to:

    • Provide and manage our IT services and support

       

    • Respond to inquiries and provide customer service

       

    • Process payments and billing

       

    • Improve our website and services

       

    • Send newsletters, promotions, or service updates (with opt-out options)

       

    • Send SMS/text messages related to services or campaigns you opt into

       

    • Comply with legal obligations

       

    3. SMS/Text Messaging & Consent

    By opting into our SMS campaigns, you consent to receive text messages from us related to the services or campaigns you subscribed to.

    We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    4. Sharing Your Information

    We do not sell or rent your personal data. We may share your data with:

    • Trusted service providers under confidentiality agreements

       

    • Messaging platforms and vendors for delivering SMS messages (as outlined above)

       

    • Legal authorities, if required by law or to protect our rights

       

    • Business partners, only with your explicit consent

       

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure.

    6. Data Retention

    We retain your data only as long as necessary for the purposes stated in this policy or as required by law.

    7. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access the personal data we hold about you

       

    • Correct inaccurate or incomplete data

       

    • Request deletion of your data

       

    • Object to processing or request data portability

       

    • Withdraw consent at any time (where applicable)

       

    To exercise any of these rights, please contact us at [email protected].

    8. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your browsing experience, analyze usage, and deliver personalized content. You can control cookie settings through your browser.

    9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted at the top.

    11. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us:

    CSC Beyond
     8601 Six Forks Road, Suite 400
     Raleigh, NC
     Email: [email protected]
     Phone: 919 324 6506
     Website: www.cschq.com